REFUND POLICY

THANKS FOR SHOPPING AT JABAL MARAQY.

IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE'RE HERE TO HELP.

RETURNS
 WE OFFER A 7-DAY RETURN PERIOD TO ENSURE THAT YOU’RE COMPLETELY SATISFIED WITH YOUR PURCHASE. THE PERIOD STARTS FROM THE DATE YOU RECEIVE THE PRODUCT.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. THE REFUND/RETURN POLICY IS NOT APPLICABLE WHEN THERE’S NO ISSUE WITH THE PRODUCT I.E. ITEM IS NOT WRONG/DAMAGED/INCOMPLETE PAGES.

REFUNDS
 ONCE WE RECEIVED YOUR ITEM, WE WILL INSPECT IT AND NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL IMMEDIATELY NOTIFY YOU ON THE STATUS OF YOUR REFUND AFTER INSPECTING THE ITEM.

IF YOUR RETURN IS APPROVED, WE WILL INITIATE A REFUND TO YOUR ACCOUNT (ORIGINAL METHOD OF PAYMENT). YOU WILL RECEIVE THE CREDIT WITHIN A CERTAIN AMOUNT OF DAYS, DEPENDING ON YOUR BANK'S POLICY.

SHIPPING
 TO RETURN, WE WILL PROVIDE THE DROP OFF SLIP VIA EMAIL.

CONTACT US
 IF YOU HAVE ANY QUESTIONS ON HOW TO RETURN YOUR ITEM TO US, CONTACT US.